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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

NoVena Bowie

August 28, 2023

5  out of  5 rating by NoVena Bowie
"The Agent was very friendly and knowledgeable in her role. The process was quick and easy. I would definitely recommend."

Renee Peagler

August 24, 2023

5  out of  5 rating by Renee Peagler
"Awesome!"

Alyson Spurlock

August 22, 2023

5  out of  5 rating by Alyson Spurlock
"Kimberly was awesome to work with. She was able to provide us with home and auto insurance at a good rate."

Nikki Golden

August 21, 2023

5  out of  5 rating by Nikki Golden
"There has not been a single time that I have been inside your office or called on the phone and did not have a pleasant experience. Everyone is extremely friendly; courteous ;and knowledgeable. The smiles that greet the customers as we walk through the door, bring a sense of peace. Answers are always given in a timely manner as well. I am a very blessed and satisfied customer!! God bless you ladies!! I love you all!! Thank you 😊"

Amanda R Smith

August 15, 2023

5  out of  5 rating by Amanda R Smith
"Abbie & the team are AMAZING!! They are very passionate about helping others and it shows. We have the best coverage on everything that we have EVER had. They always look for the best discounts, and they treat you like family. Because of that we have the best price we have ever had. I HIGHLY recommend Abbie Ballew State Farm."

Marlon “onetime186” Jordan

July 23, 2023

5  out of  5 rating by Marlon “onetime186” Jordan
"Friendly sfaff"

Jovita A.

May 23, 2023

5  out of  5 rating by Jovita A.
"Kimberly was absolutely amazing!! So ready to answer any questions I had, and clear up any concerns I had about my policy. 10 out of 10 great customer service!!!"

Michelle Boggan

May 23, 2023

5  out of  5 rating by Michelle Boggan
"Great place to shop for insurance"

Susan Barganier

April 30, 2023

5  out of  5 rating by Susan Barganier
"Kind, caring, honest, and great business atmosphere. Thanks Abbie Ballew State Farm!"

Damaris Kendrick

April 27, 2023

5  out of  5 rating by Damaris Kendrick
"Kim was amazing about checking in with me on the progress of our house so that our insurance would start promptly when our house was ready"

Caitlin Thrower

April 18, 2023

5  out of  5 rating by Caitlin Thrower
"Kimberly at State Farm is a pleasure to work with! She always goes out of her way to make sure my policies meet my exact needs! She goes above and beyond for my family and works to make sure she gives me the best rates possible and we usually end up with more coverage for the exact same price! She is the best!"

Elizabeth Thagard

April 17, 2023

5  out of  5 rating by Elizabeth Thagard
"Kimberly is fabulous, always giving fantastic customer service."

Kristen Medley

March 29, 2023

5  out of  5 rating by Kristen Medley
"Kimberly was very helpful! I loved that she called to follow up on the quote I was given. Overall a wonderful experience."

Lynn V.

March 29, 2023

5  out of  5 rating by Lynn V.
"Abbie and her team at State Farm are carrying on the tradition of excellence begun years ago by her father, Mr. Jimmy. I have been a loyal State Farm customer since high school, and have always felt they treated me with genuine care and concern just like they would want their family to be treated."

Isaac Moore

March 27, 2023

5  out of  5 rating by Isaac Moore
"Staff is always very courteous and professional. Missy seems to always be in a good mood."

Jennifer White

March 14, 2023

5  out of  5 rating by Jennifer White
"Always very helpful and helps me meet all my needs"

Angela Russell

February 21, 2023

5  out of  5 rating by Angela Russell
"Abbie and all of the staff are so helpful and nice. I would highly recommend State Farm for all your insurance needs."

Donnie Stanley

October 20, 2022

5  out of  5 rating by Donnie Stanley
"Could not have ask for better service from Abbie and her team."

Linda Murphy

June 23, 2022

5  out of  5 rating by Linda Murphy
"Saved me $1002 on a 6 months auto insurance"

Sandy Rodgers

May 24, 2022

5  out of  5 rating by Sandy Rodgers
"Love my State Farm office! Everyone is always eager to help with any question that may arise."

Angie Raines Coon

May 20, 2022

5  out of  5 rating by Angie Raines Coon
"The best in the business! They are a hard-working, committed team that cares about their customers!"

halee norris

May 17, 2022

5  out of  5 rating by halee norris
"I’m new to the area and they made switching over from state to state so easy! Kimberly even offered me a life insurance policy that my other State Farm agents never did! They make me feel like i’m not just another customer but an actual person. Great work ladies!"

Chris Williams

May 13, 2022

5  out of  5 rating by Chris Williams
"Abbie Gardner Ballew state farm, is a great friendly place to do your insurance business at The atmosphere is great when walk through the door, everyone knows you on a first name basis."

Stephanie Lewis

May 11, 2022

5  out of  5 rating by Stephanie Lewis
"When I go in the office your staff are alway friendly when I open the door of the office everybody speak make me feel welcome and appreciate of have you all as my insurance agent. And I love ms. Hattie she is alway patient with me and my question"

Tim Moss

April 23, 2022

5  out of  5 rating by Tim Moss
"State Farm is great! When storm came thru they we very helpful and we’re easy to work with. I recommend them highly."